Frequently Asked Questions

Trails are available on our website - just complete the trail request form and one of our sales team will be in touch.

https://www.scaffplan.com/scaffplan/trial 

ScaffPlan for Tekla trials last 14 days and ScaffPlan for SketchUp trials last 7 days. 

We want to make sure you are all set-up with the platform most suitable for you, before you start, so please take the time to discuss your requirements and set-up with our team. 

That depends on your existing computer skills and experience with similar CAD software.

Varying from 14-67 hours. 

ScaffPlan includes a thorough onboarding and training program that enables anyone, no matter the skill level to be easily upskilled into a proficient ScaffPlan Scaffold Designer, Tekla Structures or SketchUp User and 3D Modeller.

We believe that for safety, all scaffolding should be engineered (have formal calculations produced to verify their structural integrity), which is why ScaffPlan has inbuilt engineering tools to help you check critical members as you design. 

If you are a designer or technician, then we advise having a competent engineer check your design.  If you are a design engineer, then the tools in ScaffPlan and the data-rich model will enable you to produce calculations quickly and easily. 

All the prices for ScaffPlan can be found on our pricing page here:

https://www.scaffplan.com/scaffplan/pricing 

You can purchase ScaffPlan by directly online using our website checkout and you'll be up and running in no time. 

Alternatively, you can contact our sales team and we can arrange an invoice and payment by card or bank transfer. 

Our Sales Team are on hand to help you with the easiest process for you. 

You can contact sales here: https://www.scaffplan.com/contact-us 

Or buy the right produce for you directly online from our pricing page here: https://www.scaffplan.com/scaffplan/pricing 

Absolutely — ScaffPlan is available in AUD, USD, GBP, EUR, NZD & CAD

ScaffPlan currently supports the following scaffolding types:

• U-Layher
• O-Layher
• Kwikstage
• At-Pac EU
• At-Pac US
• At-Pac AU
• O-Cuplock
• Omega Cuplock
• Peri Up Flex
• U-Proscaf
• O-Proscaf
• Altrad U-Futuro
• Altrad O-Futuro
• Altrad Metrix
• O-Scafom-Rux
• Haki Universal
• Alustar
• Tube & Clip

Tell us your preferred scaffold system, and we will consider it for our future releases. 

ScaffPlan supports the two most recent versions of Tekla Structures only.

Older Tekla Structures versions may still work with older ScaffPlan releases, but they are not supported.

For the best performance, compatibility, and access to the latest features, we recommend always using the most recent version of Tekla Structures.

 If you aren't currently a Tekla user, that's no problem. Get in touch with our Sales Team, and they can advise pricing.

Yes, both options are available. Please contact our sales team here: https://www.scaffplan.com/contact-us 

We will work out the best option for you and make that happen. 

Rest assured the ScaffPlan team do everything we can to protect our customers data. The ScaffPlan website is protected with SSL, and your credit card information is processed by Stripe.

More information on how we handle your data can be found in our Privacy Policy.

Of course. Reach out to our Sales Team via email or via our contact us form, with your request, and they'll get back to you ASAP with your invoice.

ScaffPlan do not offer any 'buy outright' license options.

ScaffPlan's subscription based model allows us to continuously provide customers:

• New features, tools, updates
• Actioned feedback
• Included 24.7 support

ScaffPlan runs on Windows 11. 

Other operating systems are not supported.

Customers have had great results using ScaffPlan for SketchUp on a MAC using Parallels to run a virtual windows machine on their MAC computer, however, this set-up is not supported by ScaffPlan and we advise you to set that up using your own IT department first before installing ScaffPlan.

*Rendering can use DirectX or OpenGL technology. The DirectX rendering mode is better optimized for modern graphics cards, and you should prioritize DirectX performance when deciding on a graphics card. We do not  test all cards on the market, so we have chosen cards based on the NVIDIA graphics processor.

**A 3-button wheel mouse is required (to  finish commands, to zoom, pan, and rotate). ScaffPlan Designer + Tekla Structures supports 3D mice provided by 3Dconnexion to be used in tandem with a regular mouse - enhancing zooming, panning and rotating. To use a 3D mouse, install the 3Dconnexion Device extension from Tekla Warehouse.

Set your graphics card to use a high-performance profile for ScaffPlan.

How to to set up the graphics card:

Check and assign the profile in the configuration tool provided by the graphics card manufacturer, or in Windows settings in recent Windows versions. This is especially important on laptop computers, which may be configured to emphasize power saving. Many systems default ScaffPlan to use a less powerful integrated graphics processor instead of the more powerful dedicated graphics card unless you change the setting.

Other computer settings affecting modelling:

• Your computer uses the standard drivers provided by the graphics card manufacturer also when drawing the 3D view in ScaffPlan. We recommend that you regularly check for updates to the graphics drivers from the manufacturer's website.

  Before upgrading the drivers on a large number of computers, test the driver version first to make sure the update does not introduce problems in the 3D views in ScaffPlan.

• ScaffPlan + Tekla Structures includes two alternative rendering engines: one based on OpenGL and one based on DirectX. Microsoft Windows includes support for both technologies.

ScaffPlan is an advanced piece of modelling software, it will need to be downloaded on your PC or laptop.

Once your scaffold plans are ready to share, data including ScaffPlan's instant model sharing, task assignment, QR codes, reports and more are all compatible with mobiles.

If you have additional questions, you can contact our Sales Team.