Frequently Asked Questions

ScaffPlan offers a free self-guided video tour or a one-on-one product demonstration with a consultant.

ScaffPlan doesn't currently offer free or 30 day trials. Why? because all subscriptions include start-up onboarding and training that equips customers with skills to use ScaffPlan's sophisticated scaffolding tools suite.

Trials may, however, be offered in the future.

That depends on your existing computer skills and experience with similar CAD software.

Varying from 14-67 hours. 

ScaffPlan includes a thorough onboarding and training program that enables anyone, no matter the skill level to be easily upskilled into a proficient ScaffPlan Scaffold Designer, Tekla Structures User and 3D Modeller.

We believe that for safety, all scaffolding should be engineered, which is why ScaffPlan has inbuilt calculations that engineers your scaffolding as you are designing your model — no extra charge.

Colour-coded pass or fail criteria is instantly shown so you can easily identify what needs to change, and make updates to your model before sending it off with the automated reports to get your engineering certificate.

ScaffPlan is available in monthly, quarterly and annual subscription types. Prices vary based on subscription type and region.

For a tailored quote or more information please contact our Sales Team.

You can purchase ScaffPlan by contacting our friendly Sales Team.

Absolutely — ScaffPlan is available in AUD, USD, EUR and GBP.

ScaffPlan currently supports the following scaffolding types:

• Layher — U & O
• Kwikstage
• AT-PAC — AU, EU & US
• Cuplock — O & Omega
• PERI UP Flex
• Proscaf — U & O

Our development team are currently working with other manufacturers to make more scaffold types available.

Tell us your preferred scaffold system, and we will consider it for our future releases. 

Yes, you will need at minimum a Tekla Structures Graphite license 2022 or 2023.

If you aren't currently a Tekla user, that's no problem. Get in touch with our Sales Team, and they can advise pricing.

We offer yearly or pro rata calendar year subscription options — whichever works best for you.

Rest assured the ScaffPlan team do everything we can to protect our customers data. The ScaffPlan website is protected with SSL, and your credit card information is processed by Stripe.

More information on how we handle your data can be found in our Privacy Policy.

Of course. Reach out to our Sales Team via email with your request, and they'll get back to you ASAP with your invoice.

ScaffPlan do not offer any 'buy outright' license options.

ScaffPlan's subscription based model allows us to continuously provide customers:

• New features, tools, updates
• Actioned feedback
• Included 24.7 support

ScaffPlan and Tekla Structures runs on the following operating systems:

• 64-bit Windows 10
• 64-bit Windows 8.1

Other operating systems are not supported.

*Rendering can use DirectX or OpenGL technology. The DirectX rendering mode is better optimized for modern graphics cards, and you should prioritize DirectX performance when deciding on a graphics card. We do not  test all cards on the market, so we have chosen cards based on the NVIDIA graphics processor.

**A 3-button wheel mouse is required (to  finish commands, to zoom, pan, and rotate). ScaffPlan Designer + Tekla Structures supports 3D mice provided by 3Dconnexion to be used in tandem with a regular mouse - enhancing zooming, panning and rotating. To use a 3D mouse, install the 3Dconnexion Device extension from Tekla Warehouse.

Set your graphics card to use a high-performance profile for ScaffPlan and Tekla Structures.

How to to set up the graphics card:

Check and assign the profile in the configuration tool provided by the graphics card manufacturer, or in Windows settings in recent Windows versions. This is especially important on laptop computers, which may be configured to emphasize power saving. Many systems default ScaffPlan + Tekla Structures to use a less powerful integrated graphics processor instead of the more powerful dedicated graphics card unless you change the setting.

Other computer settings affecting modelling:

• Your computer uses the standard drivers provided by the graphics card manufacturer also when drawing the 3D view in ScaffPlan + Tekla Structures. We recommend that you regularly check for updates to the graphics drivers from the manufacturer's website.

  Before upgrading the drivers on a large number of computers, test the driver version first to make sure the update does not introduce problems in the 3D views in ScaffPlan + Tekla Structures.

• ScaffPlan + Tekla Structures includes two alternative rendering engines: one based on OpenGL and one based on DirectX. Microsoft Windows includes support for both technologies.

ScaffPlan is an advanced piece of modelling software, it will need to be downloaded on your PC or laptop.

Once your scaffold plans are ready to share, data including ScaffPlan's instant model sharing, task assignment, QR codes, reports and more are all compatible with mobiles.

If you have additional questions, you can contact our Sales Team.